Our Privacy Policy
WHO WE ARE AND HOW WE APPROACH DATA PRIVACY
We are GetMyFirstJob Ltd (Company Registration No 06685719.
We are the Data Controller for the purposes of the Data Protection Act 1998 and, from 25 May 2018, we will be the Controller for the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679)).
As a company we are committed to protecting and respecting the privacy of your personal information. We want you to be confident that your information will be properly protected whilst in our possession.
This notice explains how we, and carefully selected third parties we work with, will collect and use the personal information of candidates who register with us.
Please read this notice carefully and make sure you’re comfortable with the content.
Our representative for the purpose of data protection compliance can be contacted at: data@getmyfirstjob.co.uk
If you have any questions about our use of your personal information, or you wish to exercise one of your rights
under data protection legislation, please contact us. A summary of your rights is detailed at the end of this
notice.
OUR WEBSITE
This notice details how we use information you provide to us through our website (getmyfirstjob.co.uk).
Any other external websites that may be linked to our website will be subject to their own data protection statements/privacy policies which may be different to this notice. You should check carefully the content of those third party notices before you submit any personal information to them.
Unfortunately, the transmission of information through the internet is never completely secure. Although we do our
best to protect your personal data at all times, we cannot guarantee the security of the data you send to us through
our website. Any transmission made is therefore at your own risk. Once we have received your information we use
strict procedures and state of the art security features to protect against unauthorised access.
INFORMATION WE COLLECT FROM YOU AND HOW WE USE IT
We hope the following table helps you to understand what information we may collect, in what circumstances and how we
use that information.
Category of information | Where it comes from | What is collected and how we use that information |
---|---|---|
Information you give to us in order to register for our service (Voluntary Information) |
Completing our Candidate Registration Process: |
In order for us to notify you of appropriate apprenticeship opportunities we need to gather some
personal data about you and understand the types of career or roles you are looking for. Our
Candidate Registration Process has been designed to ensure we are only collecting the information we
need in order to provide our service to you/build your profile.
We will not ask you for a copy of your CV but you can send one to us if you wish, together with any
application letter you may have prepared. You should only upload documents that you are happy for us
to have access to and use in the way described in this privacy notice.
It is not mandatory for you to provide us with this more sensitive information, it is entirely
optional. You do not have to supply it. Failure to provide this information will not impact
upon your ability to register with us. We can still provide you with our service without this
information. As this is sensitive information, if you chose to provide it, we will need your
consent to process it. You will therefore be asked to declare (at the end of the
Candidate Registration Process) that you’re happy for us to process this data as outlined in
this privacy notice. If you have any concerns, please do not volunteer this information/tick the
declaration. |
Completing the parents and carers newsletter registration page |
In order for us to send you our newsletter about careers information, advice packs and employment and skills related opportunities, we need to gather some information.
You can also provide information about the range of occupations you are interested in finding out about. | |
Contacting us with an enquiry or to report a problem with our website; |
In order to process your enquiry and/or investigate a problem we may ask you to provide your username
and basic contact information (name, address, telephone number and email address) so we can verify
your identity and deal with your enquiry/resolve the problem. | |
Corresponding with us (for example by email, phone or letter) |
When you contact us, any personal information you provide will be protected in the same way as we
treat our commercial information. | |
Entering a promotion on our website |
If you decide to enter a competition through our website, you will be asked to provide basic contact
information (name, address, telephone number, and email address) so that we can contact you to let
you know if you’ve been lucky enough to win! As part of entering into the competition you will
be asked to consent to us processing your data in line with this notice. If you do
not agree with the content of this privacy notice you should not enter the competition. | |
Entering a promotion we run through our corporate page on social media platforms (Facebook, Twitter, Instagram, Snapchat) |
If you decide to enter a competition through our corporate page on a social media platform you will,
in entering the competition, provide your personal information in the form of your online profile
and this privacy notice will apply. | |
Filling in forms to complete a survey |
We occasionally run surveys to understand how you felt about our service/gather information about
your experience. | |
Supporting us with candidate case studies. |
We occasionally like to run articles in our newsletter and on our website documenting individual candidate experiences. Should you be happy to participate in such articles we will explain what personal information we would like you to provide and ask for your consent to use this in our newsletter/website. This may include a photograph of you. | |
Information we collect about you and your device |
Each time you visit our website we will automatically collect the following information:
|
Some online identifiers (such as your IP addresses) are your personal information.
Pixel tags and cookies work together to tailor our website. These are also used in our email
communications to understand whether you have used our website from the email and record whether it
has been read. |
Information we receive from third parties (Third Party Information) |
We work closely with third parties listed in this section. |
Our network of providers and employers of traineeship, apprenticeship, education and related employment opportunities We have a large network of employers and education providers that we work with in order to
provide you with opportunities that meet your preferences. Where we’re able to match you with
a potential opportunity, you will be invited to have an interview with that employer or education
provider. As part of this interview you may volunteer additional personal information which may be
reported back to us. This will help us give feedback to you on your performance and top tips for
future interviews. This is part of our service to you (our contract) and it is in
our legitimate business interests to provide this added value to you. |
DO I HAVE TO PROVIDE THIS INFORMATION?
No, any personal information you provide to us in the table above is entirely voluntary, although we will be unable
to perform our service (our contract with you) if you fail to provide the mandatory information in
the Candidate Registration Process.
RETENTION PERIOD
Your personal information will be held for a period of two years from:
- The date you last used our website; or
- (if later) The date you registered with us; or
- (if later) The date you last spoke to us.
We understand that you make have more than one apprenticeship position throughout your career and want to make it as easy as possible for us to continue to support you, if you wish. This does not mean that you cannot exercise your rights under law to ask us to erase your personal data at any time (see below).
During the time we hold your personal information access to it will be restricted on a “need to know”
basis.
KEEPING YOUR PERSONAL INFORMATION UP TO DATE
If you become aware that any information we hold about you is incorrect or there are any changes to your personal
details, please log onto our website and update your information. If you have any difficulties doing so please
contact us.
PROVIDING US WITH PERSONAL INFORMATION OF ANOTHER PERSON
If you need to provide us with personal information about another person you must obtain that individual’s
express consent to pass us their information. An example would be you providing us with the
address/telephone number of your parent/legal guardian as part of your basic contact information. You should share
this privacy notice with that individual as it may also apply to him/her.
MARKETING
All communications we send to you will be connected with our service to find you a work opportunity. We will not use your personal information to directly market to you any product or other service.
As part of our core service we will send our monthly newsletter which is designed to give you helpful practical hints and tips in your search for a position and keep you updated on latest news. You can unsubscribe to this communication at any time by clicking on the link that accompanies the newsletter when you receive it.
We expressly ask our network of apprenticeship employers not to use any of your personal information that they may obtain through working with us to market goods or services to you. If you receive marketing material from our network of apprenticeship employers that you feel you have not agreed to, please contact us.
If you send personal information to us indirectly through the third parties we work with (marketing
agencies/promoters) these third parties will be in control of your personal information. You should check their
privacy notices to ensure you’re comfortable with their marketing activities and the marketing you have
consented to.
WHERE WE SEND YOUR PERSONAL INFORMATION
Where we think your preferences match an employment opportunity within our network of providers and employers we will disclose your personal information to the provider/employer to put you forward for that opportunity. The provider/employer will send you an SMS message or email to give you notice that they would like to speak with you, so you are not presented with an unknown number calling your personal line that you do not expect.
We will only disclose your personal information to potential employers where we reasonably believe the role being offered matches your preferences.
Where you report a problem with our website, your personal information will be shared with carefully selected IT providers whose systems we utilise for our core business processes and who provide us with IT support.
In all other cases, we may share your personal information with:
- Carefully selected third parties who provide a service to us to support our core operations, such as: processing our mail, communicating with customers on our behalf, running competitions and promotions, providing IT systems and administrative services and the development and improvement of internal systems and processes;
- Competent authorities (statutory bodies, regulatory authorities, authorised bodies who have a role laid out by law);
- Other organisations where we are legally obligated to disclose your personal information (such as requests made in the prevention and detection of crime), where disclosure is necessary to protect the property, rights and safety of us and our staff or where disclosure is necessary in order to enforce or apply our contract with you;
- Another company, if our business (or part) is purchased/taken over to ensure our products and services to you can be continually serviced or as part of discussions leading up to a sale/takeover;
- Another company from whom we are looking to purchase assets, where the personal information is relevant to us assessing if those assets will improve our offering to customers and/or our business processes;
- Other companies where we are trialling products and services which we consider may improve our offering to customers and/or our business processes;
- Other third parties where you have given your express consent or where we reasonably believe a third party is acting on your behalf.
Whenever we share your personal information with third parties we will take all reasonable steps to ensure
appropriate safeguards are in place to protect your personal information and your privacy rights.
WHERE WE STORE YOUR DATA
The data that you provide to us as set out above may be transferred to, and stored at, a destination outside of the European Economic Area (EEA) by us and/or by the carefully selected third parties we work with.
We and third parties we work with may use cloud platforms to store your personal information. A cloud is a network of remote servers hosted on the internet. We will only use state of the art cloud platforms which give adequate guarantees that your personal data is secure. We will treat the storage of your personal information to the same level of protection as we treat our commercial information.
Where your data is held outside of the EEA, on a cloud or otherwise transferred, we will ensure this is only to a country which has been deemed adequate by a competent data protection regulator or where adequate protections have been put in place to safeguard the data (to the standards prescribed by law). This includes contractual protections.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this notice.
All information you provide to us is also stored on our secure servers.
To find out more about storage of your data, and the safeguards that are in place to protect your data outside of the
EEA, contact us at: info@getmyfirstjob.co.uk
AUTOMATED DECISION MAKING
We do not make any decisions about you using automated electronic processes.
For some roles, you may be asked to complete a personality profile or a Maths/English test. The results of these
assessments will always be considered by a person before any decision is made based on them (i.e. you will not be
rejected for a role by a computer analysing your results).
YOUR ACCOUNT INFORMATION
Where you have created a username and password as part of the Candidate Registration Process in order to access our
website, please keep this confidential. Please do not share you account username and password with anyone else as
this may compromise the security of your personal information.
YOUR RIGHTS
We recognise that the personal information we hold about you belongs to you and it is right that you have control over that personal information. We have detailed below a summary of your legal rights.
You can:
- Ask us to have access to, and for a copy of, the personal information we hold about you;
- Request that we amend or delete your personal information;
- Ask us to stop processing your personal data altogether or in a certain way;
- Change your mind about how you have agreed we can use your personal information. If you have given us consent to use your personal information in a specific way you can withdraw it. This means that we will stop processing your personal data in the way you have objected to from the date that your permission is withdrawn;
- Issue a complaint to the appropriate authority – see ico.org.uk for more information; and/or
- Request that we transfer your personal information to another provider (this is known as data portability).
If you would like to exercise any of these rights, or discuss them in more detail, please contact us using the email address below.
We need to make you aware that even where you exercise a right detailed above, we may not be able to comply with that
request if an exception in law applies. Where this is the case we will notify you and explain why we’re unable
to meet your request.
CHANGES TO THIS NOTICE
We keep this notice under regular review. This notice was last updated on 01/05/2018.
Any changes we make to this notice will be posted on our website with a prominent notice and, where appropriate, we will notify you by email.
If, in the future, we wish to use your personal information in a way not set out in this notice we will notify you
and seek your permission to do so.
CONTACT US
If you would like to request further information about this notice or the way in which we handle your personal information, please contact us at: data@getmyfirstjob.co.uk